| Business operator | e Gas Co., Ltd. |
|---|---|
| Operation manager | Eiji Sato |
| Address | 〒066-0019 1-2-5 Ryutsu, Chitose City, Hokkaido |
| Phone number | 0123-29-6262 |
| Email address | xrenta-car@oneteam.co.jp |
| URL | https://www.oneteam.co.jp/xrentacar/index.html |
| Delivery of goods | Delivery of the rental car after signing the rental contract at the store |
| Usage fees etc. | Posted in rate plan https://reserve.rentacar-samurai.jp/xrenta-car/fee |
| Necessary charges other than the product price | A system in which the amount paid by the customer (deductible) is waived when receiving insurance compensation (deductible compensation/safety deductible compensation) Fuel charges if the customer is unable to return a full tank of gasoline due to circumstances (according to our standard conversion table) |
| Payment method | Cash/credit cards |
| Payment period | Cash: A fee will be charged at the time of rental at the store Credit card: Based on the regulations of each credit card company |
| New reservation | We will accept applications up to 6 hours before your desired use. |
| Reservation change | If you wish to cancel or change your reservation, please call (0123-29-6262) or contact us by email. Please note that we cannot accept cancellations or changes made the day before or on the day of the event via email. If you cancel your reservation, the following fees will be charged. We will only be able to respond by phone. (8:00-20:00) |
| Reservation change Cancel |
On the day: 50% of the basic fee From the previous day to 2 days before: 30% of the basic fee From 6 days to 3 days before: 20% of the basic fee Until 7 days before: None *Up to 6,600 yen |